Sign Up for District Notifications
Stay informed about important work and service updates in your neighborhood.
The Elk Grove Water District is launching a new notification system to keep you updated about planned maintenance, hydrant flushing, water quality sampling, service disruptions, and other important announcements that may affect your area.
Why Sign Up?
- Receive timely alerts specific to your service area
- Reduce surprise service interruptions
- Get advance notice before crews arrive in your neighborhood
- Choose how you want to be notified (email, text, or both)
How It Works
- Enter your UB Account Number and House Number (found on your water bill)
- Provide your email address and/or phone number
- Choose your preferred notification method
- Verify your subscription with a quick code sent by email or text
- Start receiving important updates
You can unsubscribe at any time.
Subscribe Now
Security & Privacy
Your information is protected. The public website never stores your contact details. All subscriber data is kept on a secure internal server. We will only use your information to send relevant district notifications and will never share it with third parties.
Frequently Asked Questions
Where do I find my UB Account Number?
It is printed at the top of your monthly water bill. If you need help locating it, please call Customer Service at (916) 685-3556.
Do I need to create an account?
No. This is a simple one-time signup. No username or password is required.
Can I sign up for multiple properties?
Yes. Simply submit the form again for each additional address.
How do I unsubscribe?
You can reply STOP to any text message or use the unsubscribe link in any email notification.
Questions? Contact Customer Service at (916) 685-3556 during normal business hours.
This service is voluntary. You will only receive messages related to water district operations in your area.